How do I book a session?
To secure your date, a non-refundable deposit of 25% is required at the time of booking. The remaining balance is due on the day of the shoot.

How soon will I receive my content?
My standard turnaround time is 3–5 business days. If you need your photos or videos urgently, I offer a 24-hour express delivery for an additional $50 CAD.

Can I request changes to the video?
Yes! Each package includes 1 or 2 rounds of revisions (depending on the package) to ensure the final result perfectly matches your vision.

Do you travel outside of Edmonton?
I am based in Edmonton, but I am happy to travel to Calgary or other areas in Alberta for your project. Please note that a travel fee may apply depending on the distance.

What if I need to reschedule?
Please let me know at least 48 hours in advance, and we can reschedule your session to a different date.

At Lumiere Creative Studio, our process is designed to be seamless and collaborative. We begin with a detailed consultation to understand your vision and objectives. Following this, we develop a custom creative brief and proposal outlining the scope, timeline, and deliverables. Upon agreement, we move into content creation, keeping you informed at every stage. We then present the initial draft for your feedback and revisions (as per your package), ensuring the final product exceeds your expectations. Our goal is to provide a premium, stress-free experience from start to finish.

Booking with Lumiere Creative Studio is simple. First, reach out to us via our contact form or [[phonenumber]] to schedule an initial consultation. During this call, we’ll discuss your project needs and creative goals. Next, we’ll provide you with a tailored proposal and quote. Once you approve, a 25% non-refundable deposit secures your booking. We then finalize the project details, schedule the shoot, and begin creating your stunning content. The remaining balance is due on the day of the shoot, and your final content will be delivered within 3–5 business days.